February 12: How to double your business through Customer Loyalty
We will cover the following and create a customized action plan to grow your business through customer Loyalty.

• Why customer satisfaction isn’t good enough?
• What does a customer really want?
• How can you use customer loyalty as  a strategy?
• Why and how should you create, maintain and sustain competitive advantage through Customer Loyalty?

February 26: Boost your Sales and overcome the economic downturn
The state of the economy may look scary, you may worry about tomorrow... what if you were spending some time to work on your sales skills, learning a few methods, make it fun, and close more business? We’ll have several role play and explore a great sales technique.

• “People hate to be sold, but they love to buy”, how to make this statement work for you?
• How do you learn from your past experience, and make it part of you?
• Do you know how good you really are, and how you can use this information to become really good?
• Ethic. Does it matter? Will they know? What can you do about it and why is this important to your sales skills?

March 12: Tap into your hidden potential, unleash your personal and professional success
“Far better it is to dare mighty things, to win glorious triumphs even through checkered by failure, than to rank with those poor spirits who neither enjoy much nor suffer much because they live in the grey twilight that knows not victory nor defeat” - Theodore Roosevelt.

• Where are you now and why should you care?
• So you want to develop your potential, and what must come first? Second?
• Let’s share a method to learn from mistakes and make it work for you, every time, all the time.
• What do you believe about yourself? Is it giving you the results you want? Do you want to change something? Here is how...
• Working too much? How can you rebalance your activities and work towards a harmonious life, both in business and in your personal life?

March 26: 7 strategies to improve your time management skills.
So your days only have 24 hours and you need more, you want to be in control, attain more out of life... You know what you should be doing, you have the plan in mind, but you still don’t have time to get to it. Well stop for 2 hours, join us and invest in yourself...

• Too much on your desk, your To-Do list is getting longer, and you work long hours... What does it mean?
• Your perception of time is unique, how can you evaluate it?
• How to develop a time-conscious attitude?
• Investing time through purpose, values and Vision

Member:

Non-member:

April 09: Three techniques to increase your business through your current customers
You already worked hard to create your current customer base, it’s about time to use this potential to your advantage. In this workshop we will cover three techniques to add more customers through your existing customer base.

• How do you and your employees interact with your customers and what is the impact on your bottom-line?
• How to create an emotional tie with your customer at every point of connection?
• A great technique to strengthen customer relationships.
• How to measure your progress and impact on your business.

Member:

Non-member:

April 23: You: how to get out of your own way on the road of prosperity?
May 7: How To Outperform & Outlast your Competition by embracing change.
May 21: Filling your sales Funnel and keep it full! No more roller coaster.
June 11: A simple 7 step process to reach all of your business (and personal) goals
June 25: 14 conditions that can derail your organization, and how to avoid it
July 9: The Formula For Success – what they never taught you in school
July 23: Ready, Set, Go... And Plan, or how to use business planning to reach your goals


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