• Guidelines for Opening

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  • With the newest orders from the County and the opening of Castro Street to pedestrians, more businesses are re-opening and expanding their services. Here's a quick overview of what you need to do to be compliant, with links to important guides, documents, and signage. Please note that conditions and regulations continue to change rapidly, so please check back for updated information.

  • Santa Clara Tier 2 Status (Sept 8)

    The State of California announced that Santa Clara County has been moved from the Purple Tier (Tier 1) to the Red Tier (Tier 2) on the State’s new COVID-19 blueprint. Full press release available hereCounties assigned to the Red Tier are still experiencing “substantial spread” of COVID-19. However, the State’s framework allows counties moving from the Purple to Red Tier to reopen indoor operations at some additional businesses and allows certain activities to resume, so long as appropriate protocols and protective measures are strictly followed. Please note: Santa Clara has stricter orders on re-opening indoors, including dining, which supercede the State orders.

    State Orders (August 29)

    The State of California announced its Blueprint for a Safer Economya new COVID-19 risk and reopening framework that replaces the State’s previous County Monitoring List framework. Under this blueprint every county in California has been assigned to one of four tiers based on its rate of new cases and test positivity rate. Counties must show consistent success in stemming the transmission of the virus before allowing businesses greater flexibility to reopen and group activities to resume. For full details, click here.

    State Orders (July 13)

    Several businesses that were scheduled to open July 13 under the July 2 Health Order were closed as of July 15. Press Release is available here.

    County Health Order (July 2)

    Santa Clara County’s Risk Reduction Order was announced July 2. The order allowed certain additional activities to resume, but also put in place long-term, across-the-board risk reduction measures. It requires that all businesses, including those open before July 2, submit updated Social Distancing Protocols (see below) in order to operate. It also detailed several sector-specific mandatory directives that must be followed before opening

    To find the latest status of activities allowed, click here

  • What is allowed to open (with specific restrictions and protocols)

    • Construction
    • Agriculture
    • Hotels and motels
    • Public transit
    • Childcare, summer camps, and children’s activities
    • Outdoor dining
    • Barbershops, hair and nail salons
    • Other personal services, including massage therapy
    • Indoor gyms and fitness centers
    • Shopping malls
  • What is still closed

    • Indoor dining and bars
    • Indoor swimming pools, saunas, heated exercise rooms, and smoking lounges
    • Nightclubs (without dining permits)
    • Theaters, stadiums, arenas, music venues
    • Indoor playgrounds and amusement centers

    These lists are NOT exhaustive and are subject to change. Please check the latest County Public Health Orders

  • What All Businesses Must Do to Operate

    • Submit new Social Distancing Protocol form to the County: Under the new County Health Order, all businesses must submit a NEW Social Distancing Protocol form, whether you are already open and have previously submitted one, or are opening for the first time. This requirement is being rigorously enforced as of July 13. Please follow the link and read the instructions, then scroll to the bottom of the page to access the form.
    • Social Distancing: All businesses must require employees and customers to wear face coverings according to new face covering protocols, maintain at least 6 feet from others at all times, and provide hand washing/sanitizing supplies to customers and staff.
    • Industry-Specific Directives: Businesses must follow any industry-specific directives from the Health Officer, and any industry-specific guidance from the State. See below for current list.
    • Capacity limits: Businesses can have no more than one worker per 250 gross square feet and no more than one customer per 150 square feet of space open to the public in the facility at one time.
    • Reporting COVID-19 Cases to Public Health: Businesses must alert the Public Health Department if workers test positive for COVID-19, and ensure workers alert their employers if they were at work while infectious.
    • Telework: All workers who can do their jobs from home are required to work remotely.


  • Social Distancing Protocol Form - Required as of July 13

    The Social Distancing Protocol associated with the new Order contains updated requirements.  Prior protocols will no longer be valid as of July 13th.  Businesses that are already operating under the existing Health Order must complete and submit the new Social Distancing Protocol to remain in operation.  Those businesses that are newly allowed to reopen under the Risk Reduction Order must complete the new Social Distancing Protocol prior to reopening.

    Submitting the Social Distancing Protocol - REQUIRED

    • All businesses must complete and submit a Social Distancing Protocol through the County's online portalThis is required even if you completed a Social Distancing Protocol prior to July 2.
    • When you complete the Protocol, you will have access to signs and posters, including "COVID-19 Prepared"
    • You will need to post signs to keep workers and customers informed of social distancing, face covering, and hygiene requirements.

    The Protocol form calls for you to do the following:

    • Train workers on how to be safe at work.
    • Direct sick workers to stay home, and screen all workers for symptoms.
    • Make soap and water or hand sanitizer available for cleaning hands.
    • Thoroughly and regularly clean facilities.
    • Maintain social distancing and comply with all capacity limits.


  • Sector-specific Mandatory Directives and Information

    Search for a specific sector or activity here


  • For More Information

    Frequently Asked Questions

    Blueprint for a Safer Economy

    The County's Public Health Order Information Page

    The County's Business Landing Page for businesses to find resources related to requirements for operation, workforce resources, safety guidance for workers, and other resources

  • New Members

  • Information